Privacy
Privacy Policy
Last updated:
Who we are
Ormond Nominees (Victoria) Pty Ltd (ABN 32 629 402 704), trading as MC Tickets ("we", "us", "our"), provides private ticket concierge services. We are committed to protecting your privacy in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
Information we collect
When you contact us through this website or otherwise engage our services, we may collect:
- Your name and contact details (email, mobile number)
- Information about your ticket request (event, dates, seat preferences, party size)
- Referral source if you provide one
- Records of communications between you and us
How we use your information
We use your personal information to:
- Respond to your enquiry and fulfil your ticket request
- Communicate with you about bookings, event details and event-day logistics
- Notify you of upcoming inventory that matches your interests, where you have opted in
- Maintain accurate records of our member base
- Comply with our legal and regulatory obligations
Disclosure
We do not sell or rent your personal information. We may share limited information with:
- Venue partners and ticket vendors strictly to fulfil your booking
- Service providers who help us operate (such as email and form-handling platforms), under confidentiality obligations
- Law enforcement, regulators or courts where required by law
Storage and security
Your information is stored securely. We use reasonable technical and organisational measures to protect it from unauthorised access, loss, misuse or disclosure. We retain your information only for as long as necessary to provide our services and meet legal obligations.
Access, correction and deletion
You have the right to access the personal information we hold about you, request correction, or request deletion. Email sales@mctickets.com.au and we will respond within a reasonable time.
Cookies
This website uses minimal cookies for essential functionality only. We do not use third-party advertising trackers.
Complaints
If you have a privacy concern, contact us first at sales@mctickets.com.au. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner at oaic.gov.au.
Updates
We may update this policy from time to time. The latest version will always be available on this page.
